Other

Consumer Protection:
If you have a complaint with a private company or corporation, your best course of action would be to contact the Maryland Office of the Attorney General’s Consumer Protection Division. If you have a consumer protection issue that involves a federal agency, please complete this Privacy Release and Constituent Information Form and a member of my staff will be in touch with you.

USPS:
Most mail delivery issues can be solved by contacting your post office.  Zip code change requests must be submitted directly to USPS by your local government, HOA, or business community.  If you have an issue that cannot be resolved by your local postmaster, please complete this Privacy Release and Constituent Information Form and a member of my staff will be in touch with you

FAA:
I am working with the FAA, MAA, and MWAA in order to bring relief to those families living under the untenable flight paths caused by NextGen and other recent flight path changes.  If you are experiencing heavy air traffic from BWI, you and your neighbors’ best course of action would be to file a noise complaint with the Maryland Aviation Administration and contact your representative on the DC Metroplex BWI Community Roundtable.  If you are experiencing heavy air traffic from Ronald Reagan Washington National Airport, you and your neighbors should file a noise complaint with the Metropolitan Washington Airports Authority and contact your representative on the Reagan National Community Noise Working Group. 

If you would like more information about NextGen or if you have an issue with the FAA that does not involve NextGen, please complete this Privacy Release and Constituent Information Form and a member of my staff will be in touch with you.

Utilities:
If you are having trouble meeting your monthly payments, the first thing you should do is contact your provider.  Your provider may be able to offer you a payment plan that will allow you to keep your account current.  If you are experiencing financial hardship, you may qualify for the Maryland Energy Assistance Program (http://dhr.maryland.gov/office-of-home-energy-programs/how-do-you-apply/).  If you have received a shutoff notice and cannot reach your provider, please complete this Privacy Release and Constituent Information Form and a member of my staff will be in touch with you. 

Mortgages:
If you are having difficulty paying your mortgage and have not been able to work out a resolution with your lender, I recommend that you discuss your situation with a HUD-approved housing counselor. You can find a counselor near you on the Consumer Financial Protection Bureau’s website. If you are facing foreclosure or your housing counselor believes that my intervention would be helpful, please complete this Privacy Release and Constituent Information Form and a member of my staff will be in touch with you.

Telecommunications:
If you are experiencing financial hardship, you may qualify for the Lifeline program (http://www.lifelinesupport.org/ls/apply-for-lifeline/default.aspx).  If you are having a dispute with your telecommunications provider that you have not been able to resolve through customer service, please complete this Privacy Release and Constituent Information Form and a member of my staff will be in touch with you.