Constituent Stories

My state offices are on the front lines of helping our constituents—with everything from assisting with Social Security to veterans care to Medicare coverage. No constituent matter is too big or too small for us to try to resolve. We can't guarantee success in every case, but we can assure you that we will do everything possible to help. Below are a few stories from Marylanders who have utilized our services. If you need help navigating an issue with a federal agency, please don’t hesitate to reach out:

"Thank you for the assistance on this matter. This has been an ongoing problem for three years and was the seed for the devastation in my life. I was right in voting for him as our senator, as he is one of the few politicians making a difference for their constituents and military service members alike."

— Vincent, Gaithersburg

"Please express my gratitude to Senator Van Hollen for his efforts regarding the withholding of my disability pay by the VA. The day after the date of the letter to you I received a letter from the VA approving the retroactive payment in full of my disability pay. Had it not been for your efforts, I would be still waiting for a VA response after 23 months!"

— Thomas, North Potomac

"I just wanted to send my sincerest gratitude for your intervention with regards to my financial aid. After being contacted by your office, UMUC quickly fixed the problem. I have had such a horrible experience with their financial aid office for the last two years, so I am very grateful for the work of Senator Van Hollen's office staff. Thank you so much for helping me solve my issue in an efficient manner!"

— Monina, Gaithersburg

"Thank you very much. I really appreciate your help throughout this process. Without your assistance, I believe that my veteran's claim would still be in limbo."

— Robert, Accokeek

"Thanks to you and your staff for assisting us in getting a reimbursement from OPM for erroneous charges made to my mother's account. … We promised Sacred Heart that we would try to wipe out our parents' outstanding balance by the end of the summer. … You helped us honor our parents one last time."

— Donna and Randall, Hyattsville

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