Constituent Stories

My state offices are on the front lines of helping our constituents—with everything from assisting with Social Security to veterans care to Medicare coverage. No constituent matter is too big or too small for us to try to resolve. We can't guarantee success in every case, but we can assure you that we will do everything possible to help. Below are a few stories from Marylanders who have utilized our services. If you need help navigating an issue with a federal agency, please don’t hesitate to reach out: www.vanhollen.senate.gov/constituent-services.

I just want to let you know that the IRS credited my account this day for my tax refund related to 2017 and for that I am really thankful to you and your staff for your assistance. I come from a country where people elected like you do not take care of their constituents, but here in America you are really taking care of us and that touches my heart. Once again, thank you very much for your service.

— A.K., Germantown

"My wife and I wish to thank your office for their caring, quick response of handling a touchy situation. This is only the second time in my 76 years that I've had to reach out for congressional assistance, and the first time the need was met. I'm looking forward to seeing you stay in office for a very long time. And keep this wonderful staff; they make a superb team and are pleasant to converse with."

— Joel, Baltimore

"We are an Army family in the middle of a permanent change of station from Washington State to Belgium. My two-month-old son's passport was not completed and we were literally days away from having to board a plane. Despite a few challenges along the way, your staff was able to resolve the situation and accomplish the mission! We are so very grateful to you and your amazing staff for ensuring our Army family stays together through this stressful time. It is evident your office values our service members and their families."

— Sgt. Mike, Baltimore

"I would like to sincerely thank you for your assistance with my tax issues. I could not have found my way through this situation if it weren't for you. I am truly grateful. God bless you. Keep up the great work for the state of MD!"

— Albert, Olney

"Thank you for the assistance on this matter. This has been an ongoing problem for three years and was the seed for the devastation in my life. I was right in voting for him as our senator, as he is one of the few politicians making a difference for their constituents and military service members alike."

— Vincent, Gaithersburg

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