Constituent Stories

My state offices are on the front lines of helping our constituents—with everything from assisting with Social Security to veterans care to Medicare coverage. No constituent matter is too big or too small for us to try to resolve. We can't guarantee success in every case, but we can assure you that we will do everything possible to help. Below are a few stories from Marylanders who have utilized our services. If you need help navigating an issue with a federal agency, please don’t hesitate to reach out:

We are very happy, obviously. Thank you for EVERYTHING you did to help us with our mother's VA survivor's pension. I'm not sure we'd be here yet if it weren't for you and all your assistance. Our family is grateful for your persistence and caring. It's been a long, tedious road.

— C.M., Poolesville

Please express my gratitude to Senator Van Hollen for his efforts regarding the withholding of my disability pay by the VA. The day after the date of the letter to you I received a letter from the VA approving the retroactive payment in full of my disability pay. Had it not been for your efforts, I would be still waiting for a VA response after 23 months!

— T.S., North Potomac

We recently received confirmation from the Internal Revenue Service that the matter had been resolved in our favor, and that we should receive a check within two to three weeks. Today, we are pleased to report that the check arrived in record time. The return of this money could not have come at a more meaningful moment, as we, like other small businesses, are doing our best to find our way through the pandemic. Without the professional help of the Van Hollen Senate Office, this victory could not have been achieved.

— R. and P. S., Frederick

Thanks to your intervention, the filing error with the IRS was received, acted upon, and corrected. Relieving this financial and administrative burden from our non-profit is meaningful and significant. Please pass my appreciation to Senator Van Hollen for caring about his constituents and being a role model for his staff to serve the community with efficiency, effectiveness, and alacrity.

— G.E., Chevy Chase

I just want to let you know that the IRS credited my account this day for my tax refund related to 2017 and for that I am really thankful to you and your staff for your assistance. I come from a country where people elected like you do not take care of their constituents, but here in America you are really taking care of us and that touches my heart. Once again, thank you very much for your service.

— A.K., Germantown

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